Site Security

We establish and maintain security policies and procedures designed to help prevent unauthorized access to your private, confidential information. We also update and test our systems and technology to assure the integrity and security of our information systems.

Irwin Union Bank maintains a Web site for the convenience of our customers. On the Web site, customers can access valuable information about our services and our company. It is our intent to preserve the content of our client emails, email addresses and our responses so that we can efficiently and thoroughly handle any necessary follow-up.

All transactions provided through Irwin Online (online banking and cash management), NetPayment (bill payment), the Mortgage Application Request, and the iSecure Message Center Service are encrypted and secure. Security can be verified on the sites by checking for your browser's signal of security (a padlock or other symbol at the bottom of your browser and an https:// in the URL address).

The remainder of the Irwin Union Bank Web site and email messages are not encrypted and secure. Inquiries and information sent through these avenues are not secure and therefore we strongly discourage customers from sending personal or confidential information through these mediums. We ask customers not to share personal information online; rather we encourage customers to contact us by phone, U.S. Postal Service or by visiting our nearest branch office.

Our security measures must rely on these access codes remaining confidential. We strongly recommend that you do not share these access codes and passwords with others. Certain third party providers such as bill pay and bill presentment sites, financial aggregator sites, brokerage sites or other e-commerce sites may offer to provide services to you by accessing your accounts using your access codes and passwords. While it is your decision whether or not to use these services, please be advised that we cannot be responsible for the security and accuracy of the information displayed to you anywhere but at the Irwin Union Bank Web sites.

Irwin Union Bank uses 'cookies', like most Web sites, to help us recognize visitors and in order to improve the online experience. Cookies allow us to match your interests and preferences with our site. Most internet software allows you to block cookies or to erase cookies form your computers hard drive. Refer to your browser instructions to learn more about these functions. Be aware, however, that if you reject cookies, you may reduce your ability to take advantage of all of our site's features.

Certain portions of the site are password protected to enhance security for you. You are encouraged to act responsibly to protect your passwords and to take appropriate steps to keep your passwords from unauthorized users. It is your responsibility to keep your passwords secure and safe.

We believe that protecting the confidentiality and security of your private information is very important. Therefore, we have put strong security measures in place to attempt to protect your confidential information. Our system safeguards include the use of encryption to protect the confidentiality of information that you transmit to us over the Internet. We utilize the Secure Socket Layer Technology (SSL), which is the leading security protocol for data transfer on the Internet. In addition, access to your confidential information is limited to our employees and other authorized individuals.

Additionally, Irwin Union Bank incorporates various methods to proactively detect and prevent fraudulent activity such as the following:

• Software with artificial intelligence monitors accounts for unusual activity. Additionally, multiple layers of technology security are implemented at the Bank to include firewalls, intrusion prevention systems, antivirus, and other pro-active monitoring.
• Awareness and training programs for both Bank staff and customers.
• Bank's Information Security Program.
• Vulnerability assessment tests are performed by independent external experts in the field of Information Security. These tests are carefully designed to test each component of Irwin Union Bank's Information Security Program.
• Security certificates to create secure, encrypted sessions with Verisign technology to quickly and confidently assist in transaction processing. More information may be found on the Verisign Web site.

In the event an unauthorized third party were to compromise Irwin Union Bank’s security measures or to gain access to your personally identifiable information through your own computer, Irwin Union Bank will not be responsible for any damages directly or indirectly caused by an unauthorized third party's ability to view, use or disseminate such information.

For more information on Privacy and Security at Irwin Union Bank, please visit our Security FAQ section.